WHAT ARE THE PRODUCTS MADE OF ?
AnswerAll of our products are handcrafted and made with 100% Genuine Leather as well as premium quality fabric. NO SYNTHETIC LEATHER IS USED AT ALL.
ARE THESE ITEMS REAL ?
AnswerOur products are handcrafted and made with 100% leather. All the details, including the number of stitches, are the same with the original items. All of our customers are satisfied with our items and we are sure that you will love them as well! If you are not happy with your product, you can still return it within 30 days upon receiving it. If you’d like to buy the original item but can’t afford it or simply don’t want to spend too much money on it, we definitely recommend you to take a look at our products. So if you’re looking for an affordable, 100% pure leather and handcrafted Shoes, you are definitely in the right place! 🙂
HOW CAN I PAY / WHY DID MY PAYMENT FAIL ?
AnswerYou must pay to complete your order. We work with Amazon Pay and Stripe as a payment provider. Payments are 100% secured and you can use your credit card to pay safely on our website. Unsuccessful or failed payments may be due to the missing or outdated card information you have identified in your Amazon account. Also, your card limit may be insufficient. If you are certain that you do not have all these problems, you can contact Amazon Pay or your own bank to process your suspended payments.
HOW DO I PROCEED THROUGH THE CHECKOUT PROCESS?
AnswerOnce you have finished adding items to your Shopping Cart, simply click the “Checkout” button on the Shopping Cart page and we will guide you through the check out process.
WHAT IS A FULFILLMENT ADDRESS?
AnswerThe fulfillment address is your shipping address. If you have an international address, it is very helpful if you rewrite your address before you order to it.
DO YOU SHIP WORLDWIDE?
AnswerOf course. We’re shipping all over the world. Your products will be delivered to your address safely. You can follow up your order as soon as you receive your tracking number.
HOW CAN I TRACK MY ORDERS & PAYMENT?
AnswerAfter logging into your account, the status of your checkout history can be found under Order History. For orders via registered postage, a tracking number (article tracking number) will be given to you after the receipt given from shipping company.
HOW SAFE IS MY PERSONAL INFORMATION?
DOES YOUR SITE INSTALL COOKIES?
AnswerYes, we do install small packets of information on your computer temporarily. Cookies are used by us to streamline and enhance your ordering experience. In order to use our online store, you must have cookies enabled at all times.